at AIC service design agency for a partner project. Designing customer experience based on data and a design system, checking implementation on iOS, Android, and web.
Tasks:
- Together with the business stakeholder, define the goal of a scenario or feature, decompose it into tasks, and prioritize by deadlines and importance
- Formulate success metrics and hypotheses for research
- Conduct research: in-depth interviews, surveys, usability testing; analyze the market and competitors
- Interpret results and turn them into interface solutions
- Design customer experience using CJM and JTBD
- Work with product metrics and customer feedback
- Develop designs and prototypes based on the design system
- Defend and approve solutions and concepts with reviewers
- Conduct author's supervision over the implementation of designed functionality
- Check design implementation on iOS, Android, and web
Requirements:
- At least 1 year of experience in a product team
- Ability to design solutions based on data, and in its absence, find or collect it independently
- Ability to understand complex scenarios and simplify them
- Knowledge of iOS and Android platform specifics, experience designing for them
- Proficient in Figma/Pixso, experience with design systems
- Understanding of CJM and JTBD approaches
- Ability to clearly articulate thoughts and independently write interface texts
- Skill in collaborating with different teams, ability to defend one's point of view reasonably and tactfully
- Skill in self-directed time management
Conditions:
- Employment according to the Labor Code of the Russian Federation (fixed-term)
- Hybrid work format in Moscow with office visits 1-2 times a week
- One of the selection stages is completing a test assignment
Skills:
- Figma
- Pixso
- CJM
- JTBD
- usability-testing
- iOS
- Android
- web
