Description
Our task is to find synergy between AI models, Channels, Templates, and the Product's UNIT economics. Interaction with the customer is built across more than 10 channels, including using our own call center and field staff.
Our team's core is the DS function from which we grew. Numbers and a data-driven approach to achieving results are our everything.
The first stage of selection for this vacancy is communication with an AI recruiter. After applying, wait for a message from them in SberChat; the dialogue will take about 10 minutes. The AI recruiter's task is to clarify missing details and speed up the consideration of your application.
The AI recruiter is just starting its journey, so we ask for your understanding. Your experience and participation will help make it convenient and useful for everyone!
Responsibilities
- develop and implement an interaction strategy in digital and physical channels, forecast results, define goals and budget
- analyze interaction effectiveness, evaluate conversion, and propose optimization solutions
- develop the optimal pilot launch configuration considering Products, Channels, and Unit economics
- audit the customer journey map (CJM), identify problem areas, and eliminate them
- analyze and design the customer journey considering the influence of multiple factors, finding synergy between customer needs and financial results
Requirements
- you have a higher education degree
- you possess PM work experience of 1+ years
- you can segment the audience (including using ML-models) and develop complex marketing strategies
- you have been involved in finding new growth points and testing hypotheses to increase profitability
- you have participated in developing algorithms for solving complex cases
- you have mastered data analysis skills (working with key product metrics, conducting A/B tests, knowledge of SQL is a plus)
Conditions
- annual salary review, annual bonus
- Sber's unique training system for professional and career development
- extended VHI and preferential insurance for family
- flexible discount on mortgage lending, equal to 1/3 of the Central Bank's key rate
- free SberPrime+ subscription, discounts on partner company products
- corporate pension program