#vacancy #account #FinTech #HighRisk #PSP #accountmanager #b2b

Account Manager (iGaming)

A Fintech company providing a reliable and secure payment gateway, instant Open Banking payments for businesses across Europe, and card processing worldwide.

**Responsibilities **📈

• Manage and develop a portfolio of key B2B clients. • Act as the primary point of contact for clients regarding the payment infrastructure. • Coordinate the onboarding of new merchants with the technical team. • Assist clients with API integration and collaborate with developers on technical issues. • Support the launch of new payment methods, banks, and PSPs. • Analyze client metrics (conversion rates, payment success, reasons for rejection) and propose improvements. • Grow existing clients through upsell and cross-sell, identifying new growth opportunities. • Interact with payment providers, banks, and technology partners. • Monitor client service quality and resolve complex escalations. • Participate in building Account Management processes, enhancing client experience, and scaling the function. • Potentially participate in the development of the Account Management team, mentoring, and managing account managers.

**We expect **😎

• 3–4+ years of experience in Account Management. • Mandatory experience in FinTech / Payments. • Deep understanding of the electronic payments market, acquiring, Payment Gateway, PSP, and Open Banking. • Experience managing international B2B clients and working with PayAdmit, Vertex, Finteqhub, Asquad, or similar payment platforms. • Understanding of payment processes, transaction lifecycles, and specifics of working with PSPs and banks. • Experience in developing client relationships, upsell, and cross-sell. • Experience interacting with APIs and technical teams, readiness to delve into complex products. • Experience in process building or team mentoring will be a significant advantage. • Experience with enterprise clients will be a plus. • English language proficiency – C1.

**We offer **🤝 • Competitive fixed salary + transparent bonuses. • Work in an international fintech project. • Remote work format and flexible processes.