Head of Content Service

We are developing an international food delivery and retail service.

Our team is responsible for content strategy and standards in international markets. We launch new markets, rebuild processes, and work with the product to ensure that content enhances the business, not just "complies with requirements."

We are looking for a manager who will take full responsibility for this direction: strategy, process development, and management of a large team.

What tasks await you

Develop content in conjunction with the product Content directly influences what the user sees, chooses, and orders. You will work at the intersection of operations and product: participate in creating scenarios for displaying partners, implement changes, and evaluate their impact on business metrics.

Manage a large team Direct management — about 50 people, matrix management — another 90+ (content managers, retouchers, and team leads). You will need to build a clear management system: goals, priorities, quality metrics, development of managers. This is a role for someone who can maintain focus, make decisions under uncertainty, and remain a support for the team.

Launch and scale processes You will need to launch content processes in new countries and develop existing markets. Therefore, you will build a system from scratch: quality standards, onboarding, control, tools. And then — scale it without loss of quality. Not just maintain the status quo, but regularly improve and enhance.

More about product creation at Yandex — in the Yandex for Products channel

We expect that you

• Have managed a large team
• Know how to build and scale processes
• Understand how content impacts business metrics and the product
• Think strategically and make mature decisions
• Work calmly under multitasking and uncertainty
• Have a sense of taste and are demanding about quality
• Are fluent in English and ready to conduct meetings with international teams