Hi! I have a really cool position for you. Actually, two. Let me start with the product:

Т-Счет (T-Account) — a new investment and savings product for individuals. Simple customer experience + high yield: you choose the term, see the conditions, top it up. Profit.

We've already become a full-fledged business, but have retained the atmosphere and speed of a startup in spirit. Our ambition is to capture a significant share of all individual savings in Russia, disrupting the usual products.

Who we're looking for:

1. you think in numbers: you have a deep understanding of analytics, cause-and-effect relationships, and A/B tests
2. you're a strong problem solver: you can break any task down to its root and find a working solution, even with incomplete data
3. you have a well-developed product sense: you feel where the experience "breaks" and where it's "wow". You can justify this and fix it
4. you're about execution: you drive things to a result, not just to a discussion. You make decisions quickly and aren't afraid to make mistakes

One of your strengths is either CX or growth. Depending on this, you will be tasked with:

CX:

1. building the end-to-end customer experience for Т-Счет: from first touch to re-engagement and growing funds within the product
2. identifying problems in the experience, proposing solutions, and prioritizing based on impact on metrics (activation, AUM, retention)
3. getting to the bottom of every initiative and finding trade-offs at all levels: legal structure, economics, customer experience, etc.

Growth:

1. identifying product growth points and prioritizing initiatives based on impact on metrics (activation, AUM, retention)
2. launching new growth channels: from product mechanics to collaborations inside and outside the company
3. getting to the bottom of every initiative and finding trade-offs at all levels: legal structure, economics, customer experience, etc.

Send your resume via private message.