Order Fulfillment Specialist

At Oskelly, we are creating a service that customers want to return to. It is important for us that every customer's interaction with the brand is not just functional, but comfortable, polite, and flawless. Now we are looking for an Order Fulfillment Specialist to become the face of our service at the point of sale.

What you will be doing:

Order Fulfillment:

• Prepare and carefully hand out customer orders;
• Interact with clients politely and according to service standards;
• Assist with questions regarding orders, returns, and delivery conditions;
• Work with 1C, Admin Panel, and Google Docs;
• Participate in inventory checks and improving communication scripts.

Interaction with Logistics and Customer Service:

• Monitor orders in transit, especially on weekends;
• Handle customer service requests regarding orders and claims;
• Collect and submit work reports.

What is important to us:

• Ability to maintain a premium customer experience — with attention to detail and tone;
• Readiness to work at an active pace and quickly switch between tasks;
• Attentiveness, accuracy, responsibility;
• PC skills (1C, Excel, Google Docs).

Conditions:

• Work schedule: 5/2 from 10:00 to 19:00, office (Tulskaya metro station);
• Voluntary medical insurance with an extended insurance program.
• Work in a comfortable, modern location — with a team you can trust.

If high-quality service is important to you, you enjoy working with people, and you want to become part of a strong brand — we would be happy to meet you.