Cruise.online**, a digital cruise booking service, is looking for a Head of Product Development Department to become the owner of the cruise product matrix, relationships with tour operators, and commercial cooperation terms.

The main result of this role:

• A sought-after cruise assortment, clear focus products, and growth in average check, commission, and company's gross profit.
• This role is for someone who can simultaneously work with product, figures, partners, and several company departments.

What you will be doing:

• Forming and developing the cruise product matrix.
• Identifying focus products considering demand, seasonality, and commercial potential.
• Managing the balance of destinations, tour operators, price segments, and product types.
• Forming and decomposing plans for tour operators and destinations.
• Analyzing sales, average check, commission, profitability, and demand.
• Negotiating with tour operators on commission, discounts, payment, and advertising support.
• Developing partnerships at the level of managers and decision-makers.
• Searching for new cruise products, ships, destinations, and commercial opportunities.
• Organizing the launch of new products in collaboration with sales, marketing, content, and digital teams.
• Formulating tasks for marketing to promote focus products.
• Developing the product expertise of the sales department.
• Analyzing customer and manager feedback, eliminating systemic sales barriers.
• Managing the product department team and building regular processes.
• Recording partnership agreements, documents, and interaction history in corporate systems.

First tasks:

• Conduct an audit of the current product matrix, partners, and commercial terms.
• Analyze the average check, commission, profitability, and sales structure.
• Formulate a list of focus products and clear criteria for their selection.
• Decompose the commercial plan by tour operators and destinations.
• Prepare a map of key partners, contacts, and existing agreements.
• Develop a negotiation plan for improving commercial terms.
• Identify priority new products and destinations.
• Establish regular interaction between product, sales, and marketing.
• Organize clear reporting on assortment, partners, and commercial results.

What is important:

• Experience in tourism, travel, commercial product development, category management, assortment management, or contracting.
• Ability to manage a product matrix and make decisions based on demand and economics.
• Strong negotiation skills and proven examples of improving commercial terms.
• Experience in building long-term partnerships at the managerial level.
• Understanding of revenue, average check, commission, profitability, and seasonality.
• Ability to decompose commercial plans by partners and products.
• Ability to find new products and assess their commercial potential.
• Experience collaborating with sales and marketing.
• Management experience or proven cross-functional leadership.
• Systematic approach to recording agreements and managing processes.
• Independence, entrepreneurial spirit, and responsibility for measurable results.

Will be a plus:

• Knowledge of the river and sea cruise market.
• Experience working with tour operators, cruise companies, or other travel product suppliers.
• Existing professional connections in the tourism industry.
• Experience launching new travel products and destinations to the market.
• Confident use of Bitrix24, Google Sheets, and BI reporting.
• Experience training the sales department on complex assortment products.

What is offered:

• The opportunity to influence the assortment, partner terms, and commercial results of the company.
• Autonomy in developing the cruise product and new destinations.
• Direct work with the CEO, sales, marketing, and digital teams.
• Non-trivial tasks and a cool product that is interesting to develop.
• Full immersion in AI with Claude Code.
• Flexible processes and management that listens and hears.
• A team of professionals without a dress code, boring meetings, or formal address.
• Flexible start to the workday.
• Financial terms are discussed individually: fixed and variable components related to the commercial results of the role.

Benefits:

• Offsite corporate events.
• Stylish company merchandise.
• Interesting online company life: games, quizzes, and other activities.