Production · Full Time · Remote
🧩 Hitapps is a GameDev company specializing in Puzzle Games. We have several successful products in both categories with a combined total of over 200M+ downloads, and we are regularly featured in the top charts in the Games section.
Our culture is built on transparency, we are results-oriented and respect the improvement.
Currently, we are seeking a skilled Community Manager whom we will entrust with the growth, engagement, and day-to-day moderation of our player community.
Your Role:
- Manage and grow the game's community across relevant platforms;
- Create and schedule engaging content for different platforms, including announcements, event teasers, polls, challenges, player stories, and other interactive activities that fit the game’s audience;
- Moderate community channels to keep discussions healthy, on-brand, and free of toxicity or spam;
- Stay current on gaming culture, platform trends, and competitor community strategies;
- Develop and execute a social media and community strategy, including a flexible content calendar;
- Collect, categorize, analyze, and prioritize community feedback, identifying recurring issues, player needs, sentiment trends, and opportunities for product improvement;
- Identify recurring player issues and escalate product, technical, or LiveOps problems to the support team;
- Work closely with dev team to prepare community activities around upcoming releases, events and game updates;
- Providing structured insights on player sentiment, product issues, feature requests, LiveOps performance, and emerging community trends;
- Develop community-driven product mechanics (game for community): polls, challenges, player-created content, in-game rewards, social sharing, community events etc.;