We are looking for an Operations Analytics Team Lead to help develop one of the key business areas — warehouse efficiency and HR Ops.
The role is at the intersection of analytics, logistics, and operational management: you will need to manage a team of analysts, strengthen the data-driven approach within operations, and help the business make decisions that affect warehouse productivity, operational costs, and customer service quality.
This is not classic product analytics – there are fewer A/B tests here and more work with real operational processes: from diagnosing problems to implementing changes and evaluating their impact on the business, including the application of quasi-experimental methods (DiD, Causal Impact, etc.).
What you will do:
- Be responsible for the area of operational efficiency of warehouses and fulfillment
- Develop analytics processes within the warehouse domain: receiving, put-away, picking, shipping, and order delivery
- Identify opportunities for productivity growth and cost optimization
- Develop HR Ops analytics: hiring, retention, training, staff efficiency
- Participate in the development of internal products for employees (e.g., Employee Self-Service Portal)
- Analyze the causes of losses, defects, and deviations in the supply chain
- Work closely with operational stakeholders and the business
What is important to us:
- Experience managing an analytics team for at least 2 years
- Strong experience in operational analytics / efficiency / logistics / supply chain / fulfillment
- Ability to make decisions and drive change in a complex environment
- Experience with performance and efficiency metrics
- Experience in HR Ops analytics will be a big plus
What we offer:
- Remote work from anywhere in the world or a comfortable office in Tashkent
- You can grow here on an engineering or management track, and we also have a structured regular performance evaluation
- We pay at the level of top companies in the Russian market
- Training and development – we support you both within the company and outside (meetups, conferences, professional training, publications). We also help develop your personal brand
- Foundation – a community of professionals with a desire to do great work. A nice bonus – voluntary medical insurance tied to your location, training, and other perks
