Head of Delivery

What will you do?

Planning & Delivery

• Plan iteration and release scope with the team and Product Manager based on team capacity
• Run the estimation process and shape quarterly roadmaps, monthly releases, and bi-weekly iterations
• Work with Tech Leads to find the best implementation paths for product requirements
• Break down PRDs and initiatives into epics, user stories, and tasks with the team and Product Manager
• Maintain a sustainable development pace, identify risks early and adjust workload accordingly

Process & Facilitation

• Follow and support team processes within our broader framework
• Facilitate refinements, plannings, and preparation sessions for monthly and quarterly cycles
• Run retrospectives at both team and system levels, turning feedback into real process improvements
• Track delivery metrics (throughput, cycle time, defect’s number, velocity) and use them to drive decisions
• Optimize the flow of work across multiple delivery pipelines, identifying and resolving bottlenecks
• Continuously improve work systems to push toward development best practices

Coordination & Communication

• Facilitate cross-team synchronization between teams, ensuring alignment without creating overhead
• Balance requests from stakeholders against team capacity
• Manage dependencies with external teams
• Keep stakeholders informed on progress, risks, and tradeoffs
• Help stakeholders refine priorities based on what's realistic
• Manage expectations from both internal and external teams and stakeholders

Team Health

• Resolve conflicts within the development team
• Identify and mitigate risks before they become blockers
• Remove impediments, create visibility, and enable teams to self-organize
• Build and maintain high performance collaborative team environment

What are we looking for?

• Proven experience as a Delivery Manager, Producer, or Project Manager on software or game development teams (4+ years preferred)
• Experience across all stages of game development or product development from concept to release and live operations
• Strong stakeholder management skills
• Strong facilitation skills
• Worked with agile frameworks and you have the judgment to adapt them to your team's reality
• Experience managing distributed or hybrid teams working across different locations or time zones
• Ability to communicate clearly with both engineers and non-technical stakeholders
• A servant leadership mindset
• Resilience under pressure

What additional skills will help you stand out?

• Engineering background
• Understanding of scalable cloud architectures and high-load distributed systems
• Experience with cross-platform or live-service game development
• Familiarity with MMO or free-to-play game economies and meta systems
• Understanding of live operations including seasonal content, live events, and player feedback loops in games-as-a-service
• Background working in scaled agile environments with multiple dependent teams (LeSS, SAFe, or similar)

Work mode

• Full-time employment
• Onsite from Warsaw
• Candidates must be legally authorized to work in Poland at the time of application

Type of Contract and Salary

• Employment Contract (umowa o prace)
• The salary range for this role is 12000 - 18000 PLN gross monthly

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

• Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum
• Sick Leave 100% Compensation (10 days per calendar year)
• Career development and education opportunities within the company
• Premium Private Health Care
• Mental well-being program (iFeel)
• Multisport card
• Personal Gaming Account
• Company events
• Seniority Awards
• Referral program

About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide.