CRM / Retention Lead

CRM / Retention Lead | ID: 2197

Company: NDA Industry: iGaming Work mode: Office / Relocation (Limassol, Cyprus)

Description: An international product iGaming company (10+ years, Tier-1, proprietary platform) is looking for a CRM / Retention Lead.

Tasks: — Managing a team of 10 people; — Reviewing and developing CRM/Retention strategy; — Working with segmentation, user lifecycle, bonuses, loyalty programs, and A/B tests; — Monitoring metrics: Retention, Churn, LTV, ARPU, and Conversion.

Requirements: — Experience in CRM/Retention in iGaming; — Team management experience; — Strong analytics and metrics work.

Conditions: — Relocation to Limassol is mandatory (fully paid by the company).