A FinTech company Evercode Lab is looking for an IT Service Lead who will be responsible for the uninterrupted functioning of offices through internal departments (helpdesk/server room) and for people management.
They are seeking a strong practical leader who will take charge of the development of the entire internal IT service. This is an "playing coach" role: you will manage the team, but also be deeply involved in technical tasks and not afraid to "do it yourself" if necessary.
Responsibilities:
- Interaction with founders on security, priorities, and backlog issues
- Ensuring uninterrupted technical functioning of several offices in St. Petersburg and other cities
- Management of the helpdesk service manager: task assignment, delegation, and control
- Designing and developing local area networks in offices
- Supervising server infrastructure
- Implementing and supporting security systems (access control, video surveillance, etc.)
- Configuring and supporting internal corporate services
Candidate Expectations:
- At least 3 years of experience as a senior system administrator/senior helpdesk specialist
- Experience managing a team of 5 or more people
- Solid knowledge of network technologies (TCP/IP, VLAN, VPN, routing, experience configuring Mikrotik/Cisco/Ubiquiti or similar)
- Understanding of access control systems and video surveillance principles
- Ability to build processes and systems instead of reactive "firefighting"
At the company, you will always:
- Grow faster than you expect: the company provides real tasks and doesn't create the illusion of training
- Receive support, but honestly: if there's feedback, you'll get it immediately and directly
- Move quickly: launch, test, improve. No bureaucracy, but with a systematic approach
- Work with people who truly understand Web3 and fintech and are willing to share their experience
- Enjoy drive and value responsibility
