#vacancy #support #remote #fulltime #fulltime #vacancy #remote #technicalsupport #technicalsupport Vacancy: Technical Support Location: any, except RF and RB Salary: from 700 USD Format: remote, 9-18 (GMT+3), 5/2

Tasks: — Work with tickets. — Resolve users' technical problems. — Escalate complex technical issues. — Work according to regulations, use the knowledge base wisely, follow the company's tone of voice. —Track and achieve KPI

Requirements — Experience in support. — Skills in handling technical requests. — Attentiveness and responsibility. — Quick learner. — Care for clients and willingness to answer their questions for hours. — Patience and the ability to explain even the simplest things. — Stress resistance - after all, it's a support job. — Willingness to understand the product and explain it to users. — Upselling skills (answering users' additional sales questions). — Good English B2+ will be an advantage in the future, not required for now.

I will be happy to answer questions and provide more detailed information about the project: TG - @oxysmile