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#vacancy #techsupport #remote Company Self is looking for a Technical Support Specialist
Responsibilities: – Receiving and registering incidents; – Clarifying details and gathering necessary information; – Classifying and prioritizing requests; – Initial analysis of logs and search for error causes; – Transferring incidents to the development team; – Monitoring status and informing users.
Requirements: – At least 1 year of experience in technical support; – Basic understanding of REST API, HTTP, and JSON; – Ability to work with Postman and analyze logs; – Basic knowledge of SQL; – Understanding of how web services and client-server applications work; – Ability to clearly describe a problem; – Attentiveness, responsibility, and good communication skills.
Will be a plus: – Experience with payment or financial systems; – Familiarity with PostgreSQL, Redis, Docker, and Kubernetes; – Experience with monitoring and task tracking systems.
Shift schedule: 1/3 Salary: 120-180k
Send your resume to direct messages: @nanasstass_
120,000 – 180,000 RUB
per month
from 1 years
Experience
Full-time
Employment
Remote
Work Format
Middle
Grade
Customer Support
Specialization
FinTech
Industry
Product company
Company Type
By country
Customer Support
Specialization
FinTech
Industry
Product company
Company Type