Onboarding and Activation
About the Role
You will be responsible for the entire new client journey – from registration to activation, receiving first value, and conversion to a paid subscription, continuously improving onboarding, user training, and the activation funnel through product experiments.
Your main task is to ensure that a new client achieves their first result as quickly as possible and wants to stay with BILLZ.
What you will do
- Build and identify bottlenecks in the digital funnel for user acquisition and activation
- Design and iterate on onboarding: product tours, activation checklists, merchant segmentation at the entry point
- Reduce Time-to-Value for new clients
- Build a self-service experience that minimizes the need for communication with sales or support teams
- Build an experimentation culture within the team: hypotheses, A/B tests, regular cycle of launches and result reviews
- Work independently with data: cohort analysis, identifying drop-off points in the funnel, prioritizing by metric impact
- Manage the stream backlog and write concise, development-oriented requirements
- Work closely with design, development, and marketing
You are a good fit if
- You have proven experience in building PLG products and digital funnels for user acquisition and activation
- You have at least 3 years of experience in Product Management
- You understand the principles of Product-Led Growth
- You know how to build a product through data and experiments
- You are skilled in conducting user research
- You are capable of independently forming a product strategy
- You can effectively interact with development, design, and business teams
- You are confident in working with analytics in Mixpanel, Amplitude, or similar systems
- You understand how a startup operates and are ready to work in a fast-paced environment
We are considering candidates looking to relocate to Tashkent.
What we offer
- A strategic role with real impact on the company's development
- Official employment, competitive salary, voluntary medical insurance (DMS)
- Offline work format, the office is located in Tashkent
- Budget for training, participation in relevant conferences
- A friendly team and minimal bureaucracy
