Company management in IT, outsourcing with network administration and a service center.

Outsourcing

FixiT.kz provides IT outsourcing, IT outstaffing, 1C franchising, consulting, project and installation work, DevOps, IT audit, server maintenance, local and distributed networks, service center, IP telephony, and cloud services.

IT Outsourcing / 1C Franchising

Managing companies in IT is expensive.

We charge not for the service, but for the result. We don't solve the problem, we eliminate its cause. We don't work with what we have, but improve and modernize what was.

We work for results, for quality, for trust!

• Based on our 14 years of experience, we aim not for a quick deal or a one-time sale, but for long-term, honest, and fruitful B2B relationships.
• We always work on a Win/Win basis.

EXPENSIVE - EVERYTHING WORKS - YOU DON'T WORRY

About the Company

FixiT.kz is an official 1C franchisee (ITS) in Kazakhstan. The company has been consulting, developing, and supplying software products and industry solutions for Kazakhstani businesses since 2010. Since 2020, it has specialized in non-standard 1C configurations, automates accounting, tax, and management accounting, and provides consulting on 1C products.

The company serves 530 companies, 500 workstations, 25 physical servers, 121 virtual servers, and 369 units of cloud accounting.

1C Maintenance

Cloud 1C

The company offers cloud hosting for 1C, configuration setup and modification, database backup, database recovery after ransomware attacks, as well as migration of databases from physical servers to cloud storage in the Almaty Data Centre.

Services include:

• Creation of a 1C server cluster for a large retail chain to increase fault tolerance.
• Recovery of 1C databases after ransomware.
• Updating a heavily customized legacy database to a modern version.
• Data migration from Microsoft Dynamics to 1C KUFIb.
• Creation of specialized reports for a trading company.
• Over 150 client databases in the cloud.

Outsourcing

IT outsourcing is used when:

• You don't want to hire in-house IT specialists.
• You need multi-disciplinary specialists without expanding staff.
• 1C loads slowly, or it frequently freezes and crashes.
• You don't know how to plan IT system updates as the company grows.
• A ransomware infection has occurred, and data needs to be restored and protected from similar situations in the future.
• Problems arise with the network, computers, printers, internet, shared folders, or telephony.

Main types of IT outsourcing:

• Technical support.
• IT infrastructure management and support: servers, networks, hardware, software, and cloud resources.
• Testing and quality assurance, including functional testing, performance testing, and test automation.
• Information security, including threat monitoring, access management, security audits, and incident response.

Advantages of Outsourcing

Budget Preservation

By using the company's services, clients save money on salaries and contributions while receiving efficient service.

Fast Response

Clients connect to the OkDesk ticket management CRM system, where they can communicate in real-time with the technician resolving the ticket.

IT Work Transparency

The company tracks incoming tickets in the OkDesk CRM system, analyzes tickets, and works proactively. Reports on work performed are provided upon request.

What is Included in the Service

• Remote support 24/7.
• Technical maintenance of office equipment.
• Installation of necessary software, including the full MS Office suite.
• Java setup and updates.
• Server setup and maintenance.
• Negotiable number of IT specialist on-site visits.
• Network setup and software installation.
• Antivirus installation and updates.
• Purchase and installation of certificates.
• Monitoring of server and network equipment.

Stages of Cooperation

1. You submit a request.
2. We conduct an audit.
3. We sign a contract.
4. We set everything up.
5. We take over IT infrastructure support.
6. We report and recommend.

The company offers comprehensive services for company support and calculates the approximate cost of maintenance.

With Us:

• Flexible schedule.
• High speed of request processing.
• Guarantees of service quality.
• Extensive expertise and ready-made solutions.
• Agreed and transparent solutions.
• Infrastructure optimization solutions.
• Support for large-scale implementations.

Contacts:

recruiter contact

FIXIT.KZ