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МетаЭра
Kazakhstan20 days ago
500,000 KZT
per month
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Position: Technical Support Specialist Company: MetaEra City: Almaty Employment: offline Salary: 500,000 net
MetaEra is a platform for cross-border electronic document exchange between Kazakhstan, Russia, and Belarus. Job Description: 1C:8 Enterprise (standard configurations), HelpDesk/ticket system, EDS (Electronic Digital Signature) tools, DBMS, office OS (Windows), LAN network equipment, antivirus software, web services for cross-border document exchange (roaming pairs). Receive and process user requests by phone, email, chats, and messengers, provide remote assistance Work in HelpDesk: manage tickets, participate in populating the knowledge base (L0/L1) Administer the system, configure roaming pairs of counterparties for cross-border document exchange Test product functionality from a user perspective, document bugs and cases as tasks for developers, accept completed tasks Train clients and employees on how to use the system
Schedule: 5/2, from 09:00 to 18:00 Office, Almaty, BC Green Tower, Dostyk Ave, 192/2, office 921 Development: training at the company's expense, professional growth in a product IT environment
Contacts: Whatsapp 8708 986 57 39