Technical Support Specialist (EDS/TEDO)

MetaEra - formalized TEDO operator in Kazakhstan. Conditions: 500,000 tenge net 5/2 schedule, 09:00–18:00, office Almaty, Dostyk Ave, BC Green Tower Training at the company's expense Tasks: Processing user requests (phone, email, chats), working in HelpDesk System administration, setting up counterparty roaming pairs Product testing, task assignment to developers Training clients on how to use the system Requirements: Experience with "1C:8 Enterprise" (configurations, basic administration) Understanding of the EDS market in Kazakhstan Basic knowledge of OS, DBMS, LVS, EDS (Electronic Digital Signature) Experience in user technical support Advantage: experience with electronic invoices, system administrator experience