X5 Media is responsible for the development and monetization of advertising in X5 businesses. We create digital advertising products in the apps and offline stores of our retail chains (“Pyaterochka”, “Perekrestok”, and “Chizhik”). We are building an in-house agency for content and media solutions for the business. We are looking for an SMM Project Manager who will manage content production for social media and coordinate the work of content factories for the company's internal clients.
Responsibilities:
Project Management
- Manage client projects on social media from task assignment to final publication.
- Collect and structure briefs from internal clients.
- Develop work plans and control task execution.
- Coordinate the work of all project participants and ensure deadlines are met.
Work with Content Factories
- Organize the content production process for social media.
- Interact with editors, copywriters, designers, video producers, and other content hub participants.
- Control the content flow through all production stages.
- Ensure compliance with quality standards and client brand guidelines.
- Manage the workload of production teams and task prioritization.
Client Interaction
- Serve as the primary point of contact for internal clients on their projects.
- Participate in the development of content plans and publication calendars.
- Conduct regular status updates and results presentations.
- Promptly resolve emerging issues and project changes.
Analytics and Reporting
- Monitor project KPI achievement.
- Prepare reports on the effectiveness of content and social media.
- Track compliance with SLAs and internal service standards.
- Formulate recommendations for improving project effectiveness.
What we expect:
- At least 2 years of experience as an SMM Project Manager, Account Manager, or SMM Manager.
- Understanding of content creation processes for social media.
- Experience managing multiple projects simultaneously.
- Planning, process organization, and execution control skills.
- Ability to work with a large volume of tasks and participants.
- Proficient oral and written communication skills.
- Experience working in an agency, media, or content production environment is required.
What will be considered success in this role:
- Achievement of KPIs for reach, engagement, and audience growth.
- High satisfaction from internal clients.
- Adherence to project deadlines and SLAs.
- Increased proportion of content produced through standardized processes.
- Improved efficiency in resource and budget utilization.
- Scaling of SMM support for new clients without loss of quality.
