Job Description
We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
What you'll do
- Act as a trusted advisor to Public Sector clients, combining technical expertise with relationship management to drive product adoption.
- Collaborate with customers to understand needs, define success metrics, and ensure outcomes align with business goals.
- Coordinate with cross-functional teams to address technical questions, solution design, and implementation planning.
- Champion customer outcomes, identify risks, and execute mitigation plans to ensure satisfaction and retention.
Who you are
- Strong technical background with the ability to articulate complex product capabilities and solve technical problems for customers.
- Proven track record in enterprise account management or technical sales within the public sector.
- Excellent relationship-building, communication, and stakeholder management skills.
- Self-motivated, data-driven, and capable of working in a fast-paced, high-growth environment.
Requirements
- Experience managing Public Sector accounts or working with government or public sector clients.
- Technical acumen to understand API platforms, data access, and related integrations.
- Strong presentation and negotiation skills with the ability to influence at multiple levels.
Benefits & Perks
- Competitive compensation
- Health, dental, and vision benefits
- Flexible work arrangements
- Opportunities for professional growth and advancement
