What you will do

• Support on Demo Calls: Join calls with existing prospects (joint with AE) to lead the technical part, address integration concerns and build confidence with prospects.
• Client Onboarding: Handle the technical part of onboarding to speed-up the adoption and prevent churn on early stages.
• Processing and Handover: Track and document the details on prospect’s solution and use-case that will influence the migration and onboarding.
• Create Sales Enablement Documentation: Document and share your insights on how we can improve the product presentation based on its technical specificity.
• Support Account Executives: Help your teammates find answers to technical and product-related questions

Who you are

• You have 3+ years of experience in SaaS Customer Support, Customer Success, or Sales
• You possess an understanding of the basic Server-Client data flow
• You have experience working with server logs and databases
• You demonstrate strong communication skills: both written and verbal

Nice to have

• Experience with HubSpot or similar CRM solutions.
• Experience with frontend troubleshooting.

What’s in it for you

• Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
• Career growth. Own critical areas, build a team and grow with us.
• Direct communication and ownership. No bureaucracy, no politics – just impact.
• Flexible remote work. Join us from anywhere, and deliver impressive results. We work as individual contractors (PTO, public holidays, and sick leave included).
• Benefits. English lessons, sports reimbursements, laptop coverage, and more.

Team