#vacancy #remote #удаленно #удалёнка #igaming #support #casino

Looking for a Support Manager for chats (iGaming)

Hi! We are Fixa Casino. We are looking for someone who will help players, resolve issues, and make the service better.

What needs to be done:

• Respond to player inquiries in chat, email, and messengers.
• Assist with registration, verification, bonuses, payouts, and technical issues.
• Process requests quickly, politely, and according to regulations.
• Identify problematic situations and transfer information to adjacent departments.
• Handle objections and maintain player loyalty.

What's important:

• Experience in iGaming / gambling is desirable (understanding of specifics, verification processes, bonus systems).
• Support experience of six months or more.
• Excellent communication skills and stress resistance.
• Proficient oral and written communication.
• Ability to work in a multitasking mode.

Conditions:

• Salary: $500 – $650 per month.
• Full remote work, flexible schedule, +-7 hours working day.
• Work in coordination with the team, clear tasks.
• Payments twice a month.

To apply: Write to vasinyaroslav in direct messages.