Account Manager
About the Role
Forbes Media is seeking an ambitious Account Manager with a proven track record of developing client relationships based on a deep understanding of clients’ short-term and long-term strategies and high-level goals.
How the Process Works:
- Once an Integrated Sales Lead closes a deal, the Account Manager takes over client ownership. You become the primary point of contact for the duration of the partnership, helping the client achieve goals and representing Forbes in all non-technical support interactions.
- Internal teams (program managers, content leads, ad ops analysts, etc.) handle the execution of specific campaigns. Your role is to understand how each individual campaign fits into the overall account strategy.
- You will report to the Executive Director, Strategic Partnerships & Account Management.
- Work format: Hybrid — requires regular presence in the Jersey City office.
Key Responsibilities
Client & Program Management
- Manage client relationships, expectations, and long-term, multi-platform programs by leveraging knowledge of various media channels.
- Build and maintain deep relationships with current and prospective clients, providing exceptional support.
Internal Coordination
- Collaborate effectively with sales directors, sales planners, and other supporting teams to ensure seamless campaign execution and strong results.
Client Communication
- Lead client calls and email correspondence.
- Develop client-facing materials for post-sale meetings and calls: detailed agendas, campaign performance reports, wrap-up reviews, proactive sales opportunities, and renewal concepts.
Forbes Product Expertise
- Possess a deep understanding of the Forbes product suite: Forbes.com, Forbes Magazine, the BrandVoice native advertising platform, and ForbesLive events.
- Articulate their value and ability to meet client goals persuasively.
Account Development
- Identify opportunities for strategic upsells and account growth.
Organization & Presentation
- Demonstrate outstanding organizational, preparation, and public speaking skills.
Ideal Candidate
Experience
- 3-5 years of experience in media.
- Proven track record of meeting and exceeding revenue targets.
Professional Skills
- Ability to think and plan strategically.
- Knowledge of a wide range of advertising concepts, practices, and procedures.
- Experience with face-to-face client interaction and confidence in handling complex negotiations.
Personal Qualities
- Effective communication skills.
- Quantitative analytical abilities.
- Intelligence, positive attitude, enthusiasm, high motivation, and a sense of humor.
- Ability to collaborate with teams and multiple post-sales departments.
- Capacity to manage multiple accounts simultaneously.
- Comfortable working in a fast-paced environment.
- Ability to thrive in a competitive sales environment.
Education
- Bachelor’s Degree (BA/BS).
Terms & Important Details
- Work format: Hybrid — regular presence in the Jersey City, NJ office required.
- Hiring geography: This position is open only to candidates residing in the following states: CA, CO, CT, DC, FL, GA, ME, MD, MA, NJ, NY, NC, PA, SC, TN, TX, WA. Due to business requirements, candidates from other states will not be considered.
- Equal Opportunity: Forbes is an equal opportunity employer. E-Verify participant.
