Head of Recruitment

The talent acquisition and recruitment team ensures candidate attraction in local and international markets, recruitment, and processing of remote employees of various profiles: call center operators, sales managers, support specialists, testers, moderators, promoters, AI trainers, technical writers, designers, and many others.

Tasks awaiting you

Ensuring recruitment plan fulfillment You will be responsible for meeting business staffing needs, planning and maintaining recruitment statistics, and analyzing the convergence of recruitment orders.

Organizing work with teams You will interact with colleagues from related departments (marketing, personnel, HR BP, recruiters team) and the technical team on issues of support, automation, and optimization of recruitment processes.

Team management You will lead a team of account managers for recruitment directions, as well as technical administrators of candidate processing pipelines.

Support and development of recruitment processes Your tasks will include integration with adjacent systems, implementation of pilot projects within recruitment, resolving problematic cases in recruitment processes, and participating in the implementation of new tools for effective recruitment work.

Work with clients You will need to interact with clients on issues of recruitment and candidate processing. You will have to point out problematic points to the responsible account manager for recruitment.

We expect you to

• Have worked in the field of mass recruitment (contact centers, support services, and similar areas) and managed professional candidate recruitment
• Possess flexibility, be proactive, result-oriented, ready to apply non-standard solutions to work issues and cases
• Have expert experience in recruitment and are ready to take responsibility for the result
• Are well-versed in recruitment metrics, quickly navigate numbers, and manage data
• Are ready for constantly changing business requirements

It will be a plus

• Have implemented projects and tools for the effective work of the recruitment team
• Follow trends in changes in the labor market and candidate expectations and understand them