IT company Lofty is looking for a Commercial Director.
The company is currently building an internal AI R&D laboratory where it creates and tests AI agents and assistants, turning hypotheses into rapid prototypes and then into scalable commercial products.
They are looking for a Deputy COO to help scale the operational model and achieve ambitious 2026 goals.
Responsibilities:
- Managing the operational model of product and R&D divisions, ensuring its efficiency and scalability
- Building and developing end-to-end business processes, creating evaluation systems, KPIs, and motivation from scratch
- Increasing the operational efficiency of teams, identifying and eliminating bottlenecks
- Ensuring the stability of the operational framework during increased load, improving business predictability and manageability
- Controlling the budget and optimizing operational costs
- Building a transparent system for planning and resource allocation, working with timelines and budgets
- Managing operational risks, ensuring process resilience and resolving crisis situations
- Working with AI tools, analyzing and implementing them into the company's operational processes to improve efficiency, automation, and the quality of management decisions
Requirements:
They are looking for not just an operations manager, but a strong system specialist at the scale-up/COO track level. A big plus would be:
- 4–7+ years of experience in IT/digital/product companies and startups
- Practical experience in managing resources, costs, and efficiency
- Strong systems thinking and the ability to "assemble a system out of chaos"
- Ability to work in conditions of uncertainty and rapid growth
- Interest in AI/technologies and readiness to quickly dive into new products
Company offers:
- The opportunity to build and scale the operational model of an international product company
- Direct impact on key business processes, team efficiency, and company growth rate
- Work at the intersection of strategy and operational management with a high level of responsibility and autonomy
- A high degree of autonomy in decision-making and initiative implementation
- A team focused on results, speed, transparency, and business scaling
- A wide zone of influence: from operational efficiency and reporting to building internal processes and management systems
- Participation in key company development decisions
- An environment that values initiative, systemic approach, and the ability to bring changes to completion
