We are looking for a Payment Manager (iGaming)
Hello! We are Fixa Casino. We are looking for someone who will manage payment processes, process transactions, and make payouts to players fast and transparent.
What needs to be done:
- Control and process incoming and outgoing player payments (deposits, withdrawals, refunds).
- Verify transactions for errors, fraud, or technical failures.
- Interact with payment gateways, providers, and crypto services.
- Resolve player issues related to payout delays, failed deposits, or conversions.
- Monitor limits, fees, and balances of payment systems.
- Prepare transaction reports and escalate disputed cases to the anti-fraud department.
What is important:
- Experience in iGaming / gambling is mandatory (understanding the specifics of deposits, withdrawals, bonus systems).
- Experience with payments (cryptocurrencies, fiat, P2P, bank transfers) for at least six months.
- Attention to detail, stress resistance, and the ability to handle objections.
- Good oral and written communication skills (Russian / English is a plus).
- Ability to work in multitasking mode and adhere to regulations.
Conditions:
- Salary: $500 – $650 per month.
- Full remote, flexible schedule, +-7 hours working day.
- Work in conjunction with the team, clear tasks.
- Payments once a month.