⁃ Position: Full-stack (BA + SA) in AI-project ** ⁃ Company: «Zontik»** ⁃ Salary: Range: 320k gross TK/ 400k gross IE ⁃ Work format: in Moscow - hybrid (2 days office)/ regions - remote ⁃ Location/Citizenship: RF ⁃ Employment: Full-time ⁃ Contact: @Valeriya_UIT

📌Responsibilities • Gathering and formalizing requirements (interviews, workshops, decomposition). • Developing solutions: data models, integrations, APIs, interaction scenarios. • Supporting features from idea to release and acceptance. • Participating in sprint planning and task estimation. • Functional testing and participation in support (3rd line). • Forming and developing standards (UI, data, processes). • Designing integrations and service interactions. • Working with AI tools in analytical activities.

** 📌Mandatory Experience** Experience with CRM (required) • Practical experience with corporate CRM systems. • Understanding CRM as a master system for the client (single source of data). • Experience: designing or refining CRM processes; modeling client entities and relationships; configuring or designing CRM integrations with external systems; working with interaction history, events, communications; participating in CRM architecture development. Analytics and requirements • Greenfield projects or large refinements without clear terms of reference. • Independent requirement gathering. • Writing specifications (BRD / SRS / user stories / use cases — format is not critical). Communications • Direct interaction with business stakeholders. • Close collaboration with developers. Testing and implementation • Participation in acceptance and functional testing. • Understanding the impact of changes on related processes. Integrations and technologies • REST API — required. • Message brokers (Kafka — desirable). • Designing integration entities and contracts. Will be a plus: • participation in AI projects, bots, recommendation systems; • text processing, transcriptions, search solutions.