Description
Operational support for corporate clients of the VIP segment
Responsibilities
- Providing direct operational support to corporate VIP Clients and VIP client managers, supporting regional banks
- Resolving operational issues (including non-standard ones) for VIP Clients regarding account transactions, including working with exceptions
- Providing consultative support to VIP Clients on operational matters
- Providing individual services to VIP clients
- Informing VIP Clients about the receipt of enforcement documents
- Building effective partner relationships with clients and client managers
- Preparing information for compiling reporting forms for the functional area.
Requirements
- Competent speech, basics of business correspondence
- Knowledge of key regulatory documents governing banking activities in the Russian Federation
- Knowledge of the product/service line in terms of operational support for corporate clients
- Document handling skills, knowledge of interaction processes with structural divisions
- Practical skills in performing operations by departments, knowledge of the basics of working with operational risks
- Willingness to use AI in daily work (training provided by the enterprise, corporate training available).
Conditions
- Flexible discount on mortgage loans, equal to 1/3 of the Central Bank's key rate, for each Sber employee
- Employment under the Labor Code of the Russian Federation
- Salary: base salary plus performance-based bonuses
- Corporate training for development in the current role and career growth
- Material support, you can always be sure that Sber is nearby
- Voluntary health insurance (VHI) from the 1st day of work for you and a preferential program for relatives
- We also pay for mobile communications and transport expenses
- Discounts on products from companies within the Sber ecosystem
- Vibrant corporate life at Sber
- Free "SberPrime+" subscription
- Corporate pension program
- Employee referral program: invite friends to the team and receive a reward of up to 100 thousand rubles.