Requirements:
At least 2 years of experience as a Retention Manager / CRM Manager in iGaming is mandatory. Experience with casino and/or betting products. Understanding of the player lifecycle and retention mechanics. Experience in database segmentation and setting up automated CRM chains. Confident command of analytics and CRM metrics (Retention, Churn, LTV, ARPU, etc.). Skills in working with CRM platforms and automation tools. Independence, initiative, and result orientation. Fluent in Russian. We consider only Russian-speaking candidates. Will be a plus: Experience with multiple GEOs. Experience launching bonus, VIP, and reactivation campaigns. Knowledge of SQL or BI tools.
