We are looking for a CRM Manager to develop the Retention direction for an iGaming project in international GEOs.
Responsibilities
— Development of CRM strategies and Customer Journeys;
— Setup of Push, Email, SMS, In-App;
— Conducting segmentation and A/B tests;
— Analytics of NGR/LTV and bonus budgets
Requirements
— Experience in CRM/Retention (iGaming) from 2-3 years;
— Experience in automating trigger sequences;
— Knowledge of CRM metrics and specifics of Bonus Abuse;
— Experience with Push, Email, SMS, In-App
Benefits
— Full remote, 5/2 schedule;
— 20 working days of vacation, paid sick leave
CRM/Retention Manager | ID: 2459
Company: NDA
Industry: iGaming
Work mode: Remote
Description:
Ищем CRM Manager для развития Retention-направления iGaming-проекта на международных GEO.
Задачи:
— Разработка CRM-стратегий и Customer Journeys;
— Настройка Push, Email, SMS, In-App;
— Проведение сегментации и A/B-тестов;
— Аналитика NGR/LTV и бонусных бюджетов.
Требования:
— Опыт в CRM/Retention (iGaming) от 2-3 лет;
— Опыт автоматизации триггерных цепочек;
— Знание CRM-метрик и специфики Bonus Abuse;
— Опыт работы с Push, Email, SMS, In-App.
Условия:
— Полная удаленка, график 5/2;
— 20 рабочих дней отпуска, оплачиваемые больничные.