Hello! The team of the online school «Foxford» is in touch.
«Foxford» is a product EdTech company. To talk about us in numbers, we have been providing online education for schoolchildren, their parents, and teachers for 17 years. We have over 12 million users on the platform, 4 teaching formats, and 1500 employees.
Based on the results of 2024, we are the largest EdTech company in Russia in the children's segment by sales volume (according to the main industry rating SmartRanking).
About the Product and Team
We are looking for a middle product designer for the «Ecosystem and Media Services» team. The team is responsible for major portal areas that permeate the user experience after purchase and affect the quality of the educational experience. The team works on large end-to-end features that impact:
- product quality in terms of UX — improving navigation in the personal account, creating a unified pop-up communication tool;
- brand — updating visuals and communications to align with the new brand;
- growth of repeat sales through features related to multiple segments of loyalty mechanics, the «Family» mechanics.
Additionally:
- integration with media services (e.g., editing promotions in webinar recordings);
- tasks from support (e.g., automation of tax deductions).
Tasks can impact:
- growth of user metrics: engagement, NPS, CSI;
- growth in repeat sales volume;
- cost reduction.
Your Responsibilities
- analyze the experience of students, parents, and teachers;
- conduct competitor and market analysis;
- formulate hypotheses in partnership with a product manager;
- create interactive prototypes, conduct interviews and UX testing with users;
- design new features and refine existing ones;
- analyze the results of implemented solutions in metrics;
- participate in the development of the design system;
- improve, develop, and maintain team processes.
What's Important to Us
- 3+ years of experience in product design;
- confident command of Figma: shortcuts, autolayouts, components;
- experience in designing web products, including mobile ones;
- skill in designing and conducting UX research;
- knowledge and application of frameworks (CJM, JTBD, etc.);
- understanding of product metrics, ability to make design decisions based on them;
- ability to work within constraints and understanding of the iterative approach;
- basic knowledge of UX copywriting, animation, illustration.
Will be a plus
- experience in EdTech or ecosystem products;
- work with retention metrics or upselling;
- expertise in emotional design;
- training at Gorbunova Bureau.
What We Offer
- our own product development with a high degree of freedom;
- a great team with interesting tasks;
- official employment from the first working day, white salary (twice a month), and VHI after the probationary period;
- remote work within the Russian Federation or from the office: you choose;
- flexible start to the day: results are what matter to us;
- development: learning foreign languages through corporate courses, discounts on «Foxford» products, access to an online library, and compensation for external training.
Hiring Process
Interview with Recruiter --> Interview with Design Lead --> Whiteboard Interview --> Offer :)
It would be great if in your cover letter you tell us what attracted you to this vacancy, share interesting cases, and state your salary expectations.
And don't forget to attach your portfolio, a link is fine)
