Hi! This is the Foxford online school team.

Foxford is a product EdTech company. In numbers, we have been providing online education for schoolchildren, their parents, and teachers for 17 years. We have over 12 million users on our platform, 4 learning formats, and 1500 employees.

Based on the results of 2024, we are the largest EdTech company in Russia in the children's segment by sales volume (according to the main industry rating SmartRanking).

About the Product and Team

We are looking for a middle product designer to join the "Ecosystem and Media Services" team. The team is responsible for major portal areas that permeate the user experience after purchase and influence the quality of the educational experience. The team works on large end-to-end features that affect:

— product quality from a UX perspective — improving navigation in the personal account, creating a unified pop-up communication tool;

— brand — updating visuals and communications to align with the new brand;

— growth of repeat sales through features related to multiple segments of the loyalty program and the "Family" mechanics.

Additionally:

— integration with media services (e.g., editing promotions in webinar recordings);

— support requests (e.g., automation of tax deductions).

Tasks may influence:

— growth of user metrics: engagement, NPS, CSI;

— growth in repeat sales volume;

— cost reduction.

Your Responsibilities

— analyze the experience of students, parents, and teachers;

— conduct competitor and market analysis;

— formulate hypotheses in partnership with a product manager;

— create interactive prototypes, conduct user interviews and UX testing;

— design new features and improve existing ones;

— analyze the results of implemented solutions in metrics;

— participate in the development of the design system;

— improve, develop, and maintain team processes.

What's Important to Us

— 3+ years of experience in product design;

— proficient in Figma: shortcuts, autolayouts, components;

— experience in designing web products, including mobile;

— skill in designing and conducting UX research;

— knowledge and application of frameworks (CJM, JTBD, etc.);

— understanding of product metrics, ability to make design decisions based on them;

— ability to work within constraints and understanding of the iterative approach;

— basic knowledge of UX copywriting, animation, and illustration.

Will Be a Plus

— experience in EdTech or ecosystem products;

— work with retention metrics or upselling;

— expertise in emotional design;

— education from Gorbunova School.

What We Offer

— our own product development with a high degree of freedom;

— a great team with interesting tasks;

— official employment from the first working day, legal salary (paid twice a month), and voluntary medical insurance after the probation period;

— remote work within the Russian Federation or from the office: the choice is yours;

— flexible start of the day: results are what matter most to us;

— development: learning foreign languages in corporate courses, discounts on Foxford products, access to an online library, and compensation for external training.