at Wata.pro** ​We at Wata.pro are building a convenient ecosystem for accepting payments worldwide. We are growing rapidly, and we need people who will become the backbone of our customer service. If you can explain complex things in simple terms and remain calm when the chat is on fire, we are waiting for you!

​🎯 What you will do: ​Consult clients: Answer questions about the platform, integrations, and API (via Telegram and ticket systems). ​Monitor transactions: Track payment success rates and promptly respond to anomalies. ​Interact with tech specialists: Escalate bugs to developers and ensure they are fixed. ​Assist with onboarding: Support new merchants from registration to their first successful payment. ​Work with documentation: Keep the knowledge base up-to-date.

​💎 We are looking for someone who: Knows what API is and the principles of its testing Can read code at least at a basic level Writes grammatically correct Russian (English at B1+ level will be an advantage). ​Can quickly switch between tasks and not lose track of conversations. ​Is ready to work in a shift schedule

​🎁 What we offer: ​Remote work: Work from anywhere in the world with a stable internet connection. ​Decent compensation: Fixed salary + bonuses based on KPI results. ​Professional growth. A young team of professionals as colleagues. ​Minimal bureaucracy: We value results, not the number of hours spent.

How to apply? ​Write to your future manager on Telegram: petro_inc Attach your resume and explain why we should choose you. Looking forward to hearing from you! #vacancy #remote