Aeroflot is looking for an Aeroflot ID Product Manager.

Development of a unified digital platform for identification, authorization, and a single profile for all Aeroflot clients: business clients, business-to-business, and partners. Aeroflot ID is a strategic service that will connect all personal accounts, mobile applications, and partner services.

Key Task:

• Create and develop the Aeroflot ID platform as a single entry point for all clients (individuals and legal entities, loyalty program members, agents, partners), ensure seamless authorization across all channels, centralized profile and consent management.

Responsibilities:

• Formulate and maintain the Aeroflot ID product roadmap in line with the company's digital transformation strategy.
• Manage the full product lifecycle: from analyzing client and business needs to setting tasks, accepting, and evaluating results.
• Maintain the backlog, prioritize tasks, balancing platform development, integrations, and stability.
• Formulate functional requirements: authorization, profile management, unified modular structure of personal accounts, routing pages for business roles.
• Interact with development, design, analytics, information security, and operations teams, as well as with related departments — personal account owners.
• Manage integrations with external services (Banks, Gosuslugi, partners) and internal systems.
• Control the stability, performance, and fault tolerance of the platform, work with incidents and escalations.
• Analyze metrics for authorizations, registrations, login conversions, successful payments, linked devices; conduct A/B tests and identify friction points.
• Develop the modular structure of the personal account, work with personalization and advertising banners based on segments.
• Ensure compliance with information security requirements and Federal Law 152-FZ, participate in updating threat models.

Goals:

• Achieve growth in the share of clients using Aeroflot ID in every interaction.
• Reduce the number of manual processing, authorization time, and login losses.
• Ensure seamless transitions between personal accounts (business-to-business, business client) without re-authorization.

Why the role is important:

• Aeroflot ID is the "heart" of the digital ecosystem; the convenience of millions of passengers and partners depends on it.
• You will influence authorization architecture and standards across the entire company.
• The result directly impacts customer loyalty, the speed of new feature development, and operational cost reduction.

Candidate Requirements:

• Have higher education.
• Have worked from the business side and understand how a digital product impacts profit and customer experience.
• You resonate with the approach: "do what yields results – quickly, transparently, and meaningfully."
• Have at least 3 years of product experience.
• Have experience with platform or infrastructure products (unified account, authorization, profile) – this is a plus.
• Understand how authorization works in web and mobile applications (login by phone/code, two-factor authentication, trusted devices).
• Have experience with integrations: internal systems (CRM, billing) or external services (social networks, government services) – a general understanding of how to exchange data and not break the process is important.
• Able to work with data: read funnels, analyze login conversion, justify hypotheses with numbers.
• Have experience in managing a backlog and roadmap, able to prioritize tasks.
• Ready to delve into technical nuances at a level where you "understand what developers are talking about, can clarify, and are not afraid of questions about microservices."
• Understand the importance of information security and personal data handling (152-FZ) – at a level of "knowing that consents, logging, and access moderation exist."

Will be a plus:

• Experience with large business-client platforms (millions of users).
• Familiarity with authentication protocols.
• Experience migrating from legacy systems to a new platform.

Conditions:

• Discounted air tickets for employees and their family members (50% to 90% discount).
• Office work at Arbat 1, hybrid possible after probation period.
• Annual paid leave + additional paid leave (42 days total).
• Additional social benefits.
• Medical care (own medical center).
• Voluntary medical insurance program (VMI with dentistry).
• Health resort treatment.
• Children's recreation and compensation for preschool education costs.
• Corporate sports programs.
• Corporate mobile operator tariffs.
• Non-state pension provision.