You will be responsible for revenue growth, customer service quality, and the efficiency of a team of 800+ people.
Responsibilities:
- Strategy and Planning. Define long-term and short-term development goals for the B2R BU, develop action plans, analyze the market and competitors, approve regional strategies.
- Financial Management. Manage the unit's budget (revenue ~14.8 billion rubles), control the achievement of financial indicators, and improve business efficiency.
- Customer Experience. Ensure a high level of service, analyze feedback, implement improvements, develop loyalty programs, and increase NPS.
- Personnel Management. Develop and maintain a professional team for the B2R Clients BU, build a motivation system based on the principle of "earning together", regularly evaluate results, provide developmental feedback, and create a talent pool.
Requirements:
- Education: Higher education (specialist degree) in Finance, Economics + additional education or professional certification.
- Experience: At least 8 years in management positions and 6 years in the telecom sector.
- Professional Knowledge: Market and competitors in the B2R segment, fundamentals of marketing and sales, industry trends, business process building skills.
- Tool Proficiency: MS Office (Excel, Word, PowerPoint, Outlook, Access, Project) – advanced level, electronic document management systems, BSS/BI, SAP ERP, Jira.
- Foreign Language Proficiency.
- Personal Qualities: Strategic thinking, decision-making ability, team development, and task execution control.
Conditions:
- High level of responsibility and real impact on business results.
- Work in a large stable company with large-scale projects.
- Competitive compensation and bonus system.
- Professional team and growth opportunities.
