About the company and team
T1 is a stable and reliable employer. We help with professional growth and solving truly interesting tasks, create an atmosphere of openness and comfortable conditions for work in a hybrid format.
We are rapidly growing, scaling, and looking for new specialists to join the team!
We provide a full cycle of technical support: from user consulting to remote control of office equipment and server hardware, monitoring business applications, and analytics on incidents and failures. We already have over 700 contracts in the government and financial sectors, retail, telecom, manufacturing companies, transport, and logistics.
Candidate expectations
- Has experience working with self-service devices and terminal equipment (SSD and TE)
- Knows the technical characteristics and principles of operation of maintenance for self-service devices and terminal equipment
- Knows the rules and norms of labor protection, safety, sanitation, and fire safety;
- Has business communication skills.
Working conditions
- Daily monitoring of SLA, CTO, FD, self-service devices, and terminal equipment (SSD and TE) indicators
- Participation in the organization of pilot projects within the framework of SSD and TE service maintenance
- Participation in the development and implementation of new automated monitoring tools for SSD and TE
- Development, implementation of new, and optimization of existing business processes for SSD and TE service maintenance
- Reconciliation with service partners on completed work within the scope of service provided for SSD and TE
Bonuses
- Work in an accredited IT company
- Mentorship system during adaptation
- Access to a knowledge base and electronic library
- Discounts at partner companies
- The coolest opportunities for employee development within the T1 Holding perimeter, career path prospects.
We will be happy to chat!