Vacancy: Service Manager Company: 13tm Format: remote (outstaff) Location, citizenship: Russian Federation Salary: 180-215 net (Sole Proprietorship/Self-employed)

✨ Requirements

At least 1 year of experience as a Service Manager or in a technical support project manager role** required**
Experience in technical support (L1/L2/SM/PM)
Knowledge of Jira, Confluence, Service Desk; ITIL/ITSM
Experience in forming and managing SLAs
Experience in communicating with LPR (Decision Makers)** required**

💌 @manager13tm

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