Lead / Middle Retention / CRM Manager

#vacancy #igaming #retention #crm #middle #Lead

💰 Open positions 🧠 Lead Retention / CRM Manager — $3,500–5,000 ⚙️ Middle Retention / CRM Manager — $2,500–3,500 The offer level depends on the candidate's experience and expertise.

🚀 Responsibilities Develop and implement CRM and retention strategies. Segment players by activity, deposits, behavior, and LTV. Launch bonus and promo campaigns: free spins, cashback, tournaments, missions, and reactivation mechanics. Build user scenarios from registration to churn prevention and reactivation. Manage communications via email, SMS, push, and in-app. Analyze results, conduct A/B tests, and optimize campaigns.

🎯 Expectations Experience in CRM / Retention / Lifecycle Marketing in iGaming, online casino, or betting. For Lead — from 2 years of experience, for Middle — from 1 year. Hands-on experience with segmentation, CRM systems, and marketing automation. Understanding of Retention, Churn, Reactivation, LTV, ARPU, Conversion, GGR, and NGR metrics. Strong analytical skills and proficiency in Excel / Google Sheets. English language — Intermediate and above.

💻 Conditions Fully remote work. Schedule: Monday–Friday, 8-hour workday. Probationary period — 3 months. Minimum bureaucracy and the opportunity to directly influence the product.

🎁 Perks

• 28 paid vacation days
• 21 paid sick leave days
• 3 additional day-offs during the probationary period
• Compensation for training, sports, or hobbies — up to $600 per year

We are looking for specialists who understand player behavior, know how to work with data, and transform CRM communications into measurable business results. 🚀

P.S. Native Russian speaker needed. ⛔️ Unfortunately, the company does not consider candidates who are geographically located in the Russian Federation/Republic of Belarus.

You can apply with your resume directly via Telegram - @hyotekki_