#vacancy ** Senior Retention Manager/Retention Team Lead | iGaming

**We are looking for a Senior Retention Manager to take on the development of the retention direction in a product company and help retain the current user base, find new growth points, and re-engage users from old cohorts. What you will do **Manage retention marketing for 1–3 products with varying degrees of maturity and audience engagement. **The main focus is on an existing product that has been successfully developing for over 2 years.

Work with current communication chains (Email, SMS, WhatsApp).

Be responsible for key retention metrics, including RR, and ensure their stable growth.

Look for new opportunities to optimize the user lifecycle and increase LTV.

Develop and launch experiments for re-engaging old user cohorts.

Use aggressive retention and CRM mechanics to bring back inactive audiences.

Analyze campaign results, form hypotheses, and scale successful practices.

What we already have **A built retention strategy. Configured communication channels: Email, SMS, and WhatsApp. A product with a stable history of operation for over 2 years. A company team of over 70 people. A dedicated retention team of 10 specialists.

What we expect from the candidate **3+ years of experience in CRM/Retention. Experience in the position of Senior Retention Manager or a similar role. Deep understanding of retention metrics, cohort analysis, LTV, and user lifecycle. Practical experience with Email, SMS, Push, and messenger communications. Strong analytical skills and experience in launching and scaling re-engagement campaigns.

We are looking for a person who can not only maintain strong current performance but also find new growth opportunities through experiments, deep analytics, and a systematic approach to user retention.

Please send your CV and cover letters via private message, and also indicate the geographies you have experience working with.