We are looking for a Senior Retention Manager to lead player retention, engagement, and monetization across high-velocity global markets.

We are a fast-growing iGaming product startup founded by a powerhouse team of Ukrainian experts and top industry professionals.

🌐 Key Responsibilities:

• Build and optimize core funnels (Welcome, Deposit Conversion, Reactivation, Churn Prevention). • Launch personalized communication flows via Email, SMS, In-App, and Push. • Control bonus emissions, promo costs (Bonus Cost), and campaign ROI. • Run A/B tests, analyze cohort performance, and boost LTV in close collaboration with Product, BI, VIP, and Acquisition teams.

📊 Requirements:

• 3+ years of hands-on experience in iGaming Retention / CRM (mandatory experience with Tier-1 GEOs). • Deep understanding of core metrics: LTV, NGR, ARPPU, Retention Rate, Bonus Cost, ROI. • Proven independence in CRM automation, segmentation, and data-driven decision-making.

🚀 We Offer:

• 100% Remote format working within a dynamic, international team. • High level of autonomy and freedom to test impactful hypotheses. • Fast-track professional and career growth with zero bureaucracy.

💌 Interested? Send your CV or DM: @recruiter_mrn