We are looking for a CRM / Retention Manager for a fast-growing iGaming company. This role is ideal for a hands-on, data-driven specialist who is ready to take full ownership of the CRM and retention strategy.
Responsibilities
Build a retention system: segments, triggers, promos, bonuses, A/B tests, and everything that affects retention, churn, ROI, and reg2dep
Requirements
4+ years of experience in CRM/Retention in iGaming
Experience with LATAM and EU markets
Understanding of CRM systems, ideally Customer IO
Strong understanding of bonus economics and its impact on NGR/LTV
Confident work with analytics, cohorts, and A/B tests
Hands-on approach
Benefits
Remote-first format
Full ownership of the CRM/Retention direction
Quick decisions without unnecessary bureaucracy
Strong team and real-money gaming product
CRM/Retention Manager | iGaming | Remote
Мы ищем CRM / Retention Manager в быстрорастущую iGaming-компанию. Эта роль идеально подойдёт hands-on, data-driven специалисту, который готов взять full ownership за CRM и retention strategy.
Что важно:
4+ года опыта в CRM/Retention в iGaming
Опыт с LATAM и EU рынками
Понимание CRM-систем, ideally Customer IO
Сильное понимание бонусной экономики и влияния на NGR/LTV
Уверенная работа с аналитикой, когортами и A/B-тестами.
Hands-on подход
Выстраивать retention-систему: сегменты, триггеры, промо, бонусы, A/B-тесты и всё, что влияет на retention, churn, ROI и reg2dep.
