#vacancy #VIP

We're Hiring — VIP Customer Support Agent 📍 On-site · Limassol, Cyprus 🕐 Shift-based · Full-time

We're looking for a service-driven professional to join our online casino team as a** VIP Customer Support Agent**, based full-time at our Limassol office. What you'll do: • Be the dedicated point of contact for our highest-value players • Handle account queries, bonuses, withdrawals and escalations with speed and professionalism • Build genuine relationships with VIP clients across live chat, email and phone • Log interactions in our CRM and collaborate with the VIP Management team What we're looking for: • Experience in customer support (iGaming, hospitality or luxury service a big plus) • Excellent English — both written and spoken • Calm, solutions-oriented and discreet under pressure • Comfortable with rotating shifts including evenings and weekends • Based in Limassol What we offer: • Competitive salary + shift allowances + performance bonuses • Full training and a clear path to Senior Agent / Account Manager • Modern office in central Limassol • International, people-first team culture 📩 Send your CV to cv@topcotek.com