IT Account Manager
We are currently looking for an IT Account Manager who deeply understands the client's business, builds trusting relationships with decision-makers, develops clients, and acts proactively, not just on incoming requests.
What tasks await you:
- Client development and retention (B2B, custom development).
- Engaging with decision-makers, identifying and shaping client needs.
- Conducting negotiations, presentations, preparing commercial proposals.
- Upselling/cross-selling to existing clients.
- Contract renewals and accounts receivable control.
- Participation in tenders and procurement processes.
- Building long-term partnerships.
- Active networking.
- CRM and client reporting.
- NOT part of the responsibilities: managing developers; sprint planning and deadline control; task assignment in task trackers. For these tasks, the company has a Project Manager and Team Lead.
What is important to us:
- At least 2 years of experience as an Account Manager/Key Account Manager/Sales Manager/Customer Success Manager in IT.
- Understanding of software development processes (at a level of "explaining to the client," not "managing the team").
- Strong negotiation and presentation skills.
- Ability to speak the language of business value, not just tasks.
- Responsibility for results and revenue.
Will be a plus: experience in outsourcing/custom development; experience in participating in tenders.
What we offer:
- Compensation structure: base salary + performance-based bonus.
- Opportunity for employment in an accredited IT company in Russia.
- Flexible schedule, office in the center of Yekaterinburg or the possibility of remote work within the Russian Federation.
- Participation in industry conferences and professional development courses at our expense.
- Work with leading clients, international projects, and modern technologies.
- English language learning compensation, we cover 50% of lesson costs.
- Medical budget that can be spent on any type of treatment and medication.
Unlimited access to consultations with our in-house lawyer on personal matters.
