The goal and task is to become a key link in the management of the recovery department.
Responsibilities
- Analysis and management of key performance indicators of the contact center (plan fulfillment, conversion rate, NPS, etc.)
- Making decisions and evaluating the results of changes based on analytical data
- Effective multitasking and prompt prioritization
- Mentoring and team development, fostering a positive work atmosphere
- Supporting employees and ensuring productivity under high workload conditions
Conditions
- 5/2 work schedule from 8:00 AM to 6:00 PM Moscow time
- Training and mentoring from day one
- Career growth to Head of Department
- Remote work format from anywhere in the world
- Company-sponsored training
- Payment in crypto
