CRM Marketer
We are currently opening a position for a CRM / Email Marketer to develop our platform. We are looking for a talented specialist to become an important part of our team.
We are looking for a strategist who will take the CRM direction into their own hands and directly influence the growth of key business metrics. If you want not just to "complete tasks", but to build a system from scratch and see your contribution on a global scale — this is for you.
What you will do:
- Develop and implement a CRM strategy: from tool selection and goal setting to in-depth results analysis and identification of growth opportunities.
- Manage all internal communications: from one-off mailings to complex trigger sequences.
- Conduct regular A/B tests of scenarios, approaches, and texts to improve results each time.
- Collaborate with the product and analytics team to define business goals, build an analytics system for retention metrics, and transform data into concrete growth points.
- Interact with internal and external contractors for communication implementation.
- Systematically work on improving key performance indicators (Activation rate, LT/LTV, ARPU/ARPPU, Churn rate, etc.).
We expect from you:
- English at least B2 level — all external communications and marketing are in English.
- At least 2 years of experience as a CRM Marketer in SaaS — you have already gone through this path and know how retention metrics work.
- Ability to segment users and build a communication strategy for each segment.
- Experience with communication tools, understanding of channel principles (email, product notifications, chat bots, etc.).
- Experience in building and optimizing an omnichannel communication system.
- Ability to work with analytical tools, collect data from various sources, and draw comprehensive conclusions for developing the CRM strategy.
- Ability to write concise and clear texts for communications.
- Systemic thinking, independence, responsibility for results, not the process.
Will be an advantage:
- Experience in adtech/affiliate/performance marketing.
- Experience of sole responsibility for the CRM direction.
- Experience working in international markets.
We offer:
- A comfortable and modern open-space office in Petrogradsky District with all necessities + its own terrace for relaxation and recharging.
- Work schedule 5/2 from 11:00 to 19:00 (office/hybrid).
- Paid vacation of 28 days, fully paid sick leave, and 5 days off/year + additional remote work days depending on tenure.
- After the probation period: compensation for medical expenses, training, and sports.
- Onboarding process that ensures a smooth entry into the company.
- Offsite corporate events 3 times a year + monthly themed meetings on the last Friday of the month.
- In the office — delicious breakfasts: cereals, hot sandwiches and waffles, Friday lunches from restaurants.
- Wellbeing zone: a premium massage chair for instant recharging.
- A real team and supportive atmosphere: we value honest feedback, mentorship during adaptation, and a shared great result.
- Work in an international AdTech company where the growth of your expertise is inevitable :)
