Salary: By agreement
Location: Moscow, Likhachev Prospekt, 15
Schedule: 5 days on, 2 days off
Contract Type: Permanent contract
Department: LM Tech
We are looking for a product manager to lead a domain where internal company processes and interaction with suppliers directly impact the customer experience on the website and in the mobile app. You will participate in shaping the target product model, rethinking existing processes and products, and developing end-to-end user scenarios — from discovery to handing off solutions to delivery. Key focuses of the role: independent discovery management, hypothesis testing, end-to-end user and business processes, automation using AI/ML and generative AI.
Responsibilities:
- Discovery: independently manage discovery from problem formulation and research to hypothesis testing and solution selection; conduct interviews and research, formulate JTBD, growth points, and product hypotheses.
- Processes and Scenarios: envision and design end-to-end user and business processes, not just individual features; describe AS IS / TO BE, CJM, Service Blueprint, or similar models.
- Prioritization and Testing: form and prioritize the discovery backlog based on value, data, expected impact, cost, and complexity; choose the appropriate method for hypothesis testing considering the goal, cost, and required speed.
- Team Collaboration: set tasks for analysts and other members of the discovery team (goal, context, expected outcome, readiness criteria); assemble and lead cross-functional working groups, engaging participants without formal authority.
- Handover to Delivery: ensure high-quality handover of the elaborated solution — problem, user scenarios, requirements, expected impact, constraints, and success criteria.
- Metrics and Data: form a metrics tree, define metrics and countermetrics, select data collection and analysis methods, evaluate experiment and A/B test results.
- Solution Economics: evaluate the business impact and economics of product solutions — build business cases, estimate costs and TCO, impact on key business indicators, use scenario planning.
- Product Development: form the MVP, target state, and product development roadmap; rethink existing processes and products, seek opportunities for automation, including using AI/ML and generative AI.
- Communication: present results, adapt communication to the audience, negotiate with stakeholders, and defend user and product interests with arguments.
What we expect:
Product and Discovery
- Experience in Product Management, preferably in e-commerce, retail, content, or platform products.
- Experience in independently managing discovery: from problem formulation and research to hypothesis testing and solution selection.
- Ability to envision and design end-to-end user and business processes, not just individual features or systems.
- Experience in forming MVP, target state, and product development roadmap.
- Ability to work in conditions of high uncertainty, relying on data and research results, rather than on a pre-selected solution.
Data and Economics
- Ability to work with product data and metrics systems: metrics tree, metrics and countermetrics, collection and analysis methods, evaluation of experiments and A/B tests.
- Ability to evaluate the business impact and economics of solutions: business cases, costs and TCO, impact on key business indicators, scenario planning.
Systems and Technologies
- Experience working with products with a large number of internal users, data sources, integrations, and inter-team dependencies.
- Sufficient technical literacy: understanding of APIs, integrations, and basic development principles, ability to consider them when designing solutions.
- Experience applying AI/ML and generative AI in products or business processes will be an advantage.
Communication and Leadership
- Ability to set tasks for analysts and other members of the discovery team, defining the goal, context, expected outcome, and readiness criteria.
- Ability to assemble and lead cross-functional working groups, engaging participants without formal authority.
- Ability to present results, adapt communication to the audience, negotiate with stakeholders, and defend user and product interests with arguments.
Working with us means:
- Stability and Culture. Working in a leading DIY market company with a unique corporate culture.
- Modern Office. 2 minutes from MCC ZIL and our own gym in the office for employees.
- Health Care. Voluntary medical insurance with dental care and check-ups.
- Development. Developed internal training system, development programs, and real opportunities for professional growth.
- Income. Flexible bonus system and a progressive social benefits program based on tenure.
- Compensation. Meal allowance and mobile communication reimbursement.
- Nice Bonuses. Access to BestBenefits and Dobroservis.
