Company:** Alfa-Bank
Location: Moscow
Experience: 1 to 3 years
Responsibilities
- Manage the efficiency of activation and retention processes for SME clients
- Formulate requirements for process improvements and communication launches, monitoring implementation timelines and quality
- Gather client requirements and create technical specifications for campaign managers regarding launched product campaigns
- Ensure the loading of target tasks for activation and retention communication channels according to requirements
- Formulate and maintain a unified backlog of activities, controlling task implementation timelines and the quality of launched campaigns
- Analyze funnels and the effectiveness of campaigns used for products, developing proposals to increase their performance
- Prepare presentation materials for work results and provide reporting on the direction
Our Candidate Profile
- Higher education
- At least 1 year of experience in secondary sales or customer relationship management
- Experience in developing, launching, and operationally managing targeted campaigns
- Cross-functional teamwork skills
- Proficient in PowerPoint and Jira
- Understanding of banking system structure and core principles
What We Offer
- Stable and transparent income: salary discussed upon interview completion
- Hybrid work schedule options
- Career growth: clear understanding of steps needed for advancement
- Sense of camaraderie: friendly atmosphere and a team of top professionals ready to share their expertise
- Health and well-being: voluntary medical insurance program including dental care and services at leading city clinics, discounts on fitness club memberships, informal sports communities
- Opportunities for diverse leisure activities: discounts on services from travel agencies, food products, restaurants and bars, shops and beauty salons
- Work at a thrice-awarded best employer in the Russian Federation by hh.ru, Forbes, and RBC
- AI literacy development program: tracks on working with neural networks from basic to advanced levels
