Why this role
You are the person who turns strategic ideas into working processes. We are not looking for field sales managers. We need a project leader who knows how to delve into complex processes, build new work schemes, negotiate with IT, develop backlogs, and bring projects to fruition. Sales is the environment we operate in, but your expertise is not in selling, but in creating conditions for sales to happen systematically and scalably.
You will implement projects aimed at increasing the number of opened current accounts (RKO) among entrepreneurs. This requires immersion in operational processes, designing new business schemes, managing IT enhancements, and coordinating cross-functional teams.
What you will do
- Manage projects for RKO sales development: from idea formulation to implementation and scaling.
- Design and optimize business processes (including BPMN diagrams), identify bottlenecks, and propose solutions.
- Formulate a backlog of tasks for a cross-functional team (sales channels, IT, marketing, risk management), set priorities, assign responsibilities, and monitor execution.
- Manage IT enhancements: write technical requirements, participate in architecture approval, monitor deadlines, escalate risks.
- Coordinate the work of managerial and digital sales channels: implement scripts, interfaces, tariffs, promotions, and training.
- Analyze the effectiveness of implemented changes: conversions, CPA, timelines, customer churn — and adjust the plan.
- Prepare presentations for management with justifications for initiatives, forecasts, and results.
What is important to us
- Project management experience (3+ years) in banking, fintech, or a large company. Priority is given to projects related to IT enhancements, digital products, and process automation.
- Experience with large backlogs, task prioritization, and deadline management in a cross-functional environment.
- Experience in designing business processes and implementing changes in operational processes.
- Understanding of how sales (RKO, small business) work — will be a plus, but not essential. Systemic and strategic thinking is more important.
- Ability to formulate clear tasks for IT, marketing, and sales channels, and to achieve their execution.
- Strong analytical skills: working with data, building hypotheses, calculating economics.
- Skill in structuring information: writing concisely, clearly, and understandably for top management.
- High presentation skills
