Alfa-Bank is looking for a Project Manager (Cross-Block Sales Development Department).
Why this role:
You are the person who turns strategic ideas into working processes. The company is not looking for field sales managers. They need a project leader who knows how to delve into complex processes, build new work schemes, negotiate with IT, develop backlogs, and bring projects to completion. Sales is the environment in which the team works, but your expertise is not in selling, but in creating conditions for sales to happen systematically and scalably.
You will implement projects aimed at increasing the number of opened current accounts (RKO) among entrepreneurs. This requires immersion in operational processes, mapping out new business schemes, managing IT enhancements, and coordinating cross-functional teams.
What to do:
- Manage RKO sales development projects: from idea formulation to implementation and scaling
- Map out and optimize business processes (including BPMN diagrams), identify bottlenecks, and propose solutions
- Formulate a backlog of tasks for a cross-functional team (sales channels, IT, marketing, risk management), set priorities, assign responsibilities, and monitor execution
- Manage IT enhancements: write technical requirements, participate in architecture approvals, monitor deadlines, escalate risks
- Coordinate the work of managerial and digital sales channels: implement scripts, interfaces, tariffs, promotions, training
- Analyze the effectiveness of implemented changes: conversions, CPA, deadlines, customer churn - and adjust the plan
- Prepare presentations for management with justification of initiatives, forecasts, and results
Candidate expectations:
- Project management experience (from 3 years) in a bank, fintech, or large company. Priority is given to projects related to IT enhancements, digital products, and process automation.
- Experience with large backlogs, task prioritization, and deadline management in a cross-functional environment.
- Experience in mapping business processes and implementing changes in operational processes.
- Understanding of how sales (RKO, small business) work is a plus, but not the main thing. Systemic and strategic thinking is more important.
- Ability to formulate clear tasks for IT, marketing, and sales channels and ensure their completion.
- Strong analytical skills: working with data, building hypotheses, calculating economics.
- Skill in structuring information: write concisely, clearly, and understandably for top management.
- High presentation skills.
