Description

We are an internal product development team for corporate insurance sellers (B2B). Everything we create: automation, reporting, analytics — is aimed at one goal: to make the work of our internal user (the seller) as efficient and meaningful as possible.

We are looking for a Fullstack Analyst (business + systems analysis) who can see the product as a whole - from the seller's needs to technical implementation - and is ready to build the best customer experience with us.

Responsibilities

• Interaction with key stakeholders;
• Formation of technological solutions based on business goals, taking into account all capabilities, constraints, and risks;
• Decomposition of large tasks;
• Formulation of business requirements for related teams and their approval;
• Designing integrations with related teams and communication during development/testing;
• Formulation of functional requirements for development, communication with developers and testers;
• Implementation of new functionality, user training, collection of feedback after implementation.

Requirements

• Work experience as a systems/business analyst for at least 3 years;
• Systems thinking, flexibility, and responsibility for results;
• Experience interacting with stakeholders (including commercial and operational units): ability to listen, ask the right questions, manage expectations, and explain complex things in simple terms;
• Practical experience with CRM systems: analysis, design, configuration, and implementation. Understanding of the end-to-end customer journey and sales funnel;
• Experience in modeling and optimizing sales and customer service business processes using BPMN;
• Confident command of requirements structuring methods: User Story, Use Cases, UML;
• Experience in designing data models using ER diagrams;
• Good knowledge of REST API, JSON, XML, experience designing integrations based on them;
• Basic knowledge of SQL (select, join, group by);
• Experience working with AI tools and GenAI, interest in this field

Will be an advantage:

• Experience working with and configuring the ELMA 365 platform;
• Experience in an insurance company, understanding of key business entities in the insurance domain;
• Understanding the specifics of B2B sales, processes, and metrics;
• Basic knowledge of Python for data analysis and automation purposes;
• Experience with message brokers (Kafka, RabbitMQ).

Conditions

• Modern comfortable office in the center of Moscow near Prospekt Mira metro station;
• Preferential mortgage conditions from Sberbank;
• Free subscription to the premium service SberPrime+ and discounts on products from partners: Okko, SberMarket, MegaFon, Samokat, Eapteka and others;
• VHI from the moment of employment and special insurance programs for family members of employees;
• Participation in the corporate pension program;
• Organization of children's recreation and provision of gifts for employees' children at the company's expense;
• Employer-funded training: online courses, access to specialized literature, Corporate University events, including trainings, meetups, and opportunities for professional retraining;